Guangdong Provincial Hospital of Chinese Medicine

Highlights

Health care vouchers are issued and claimed through an electronic platform. Eligible elderly persons need not pre-register, collect or carry the vouchers.

Starting from 31 July 2025, elderly persons can undergo identity verification and registration at the Registration Desk/Window of Hall on the ground floor, West District Outpatient Clinic of Dade Road Hospital, Guangdong Provincial Hospital of Chinese Medicine (“GPHCM”). Elderly persons can also make a reservation through the WeChat Service or mini-program of “Guangdong Provincial Hospital of Chinese Medicine” by selecting “Hong Kong Elderly Health Care Voucher”. Upon attending a medical appointment, elderly persons can visit in person the “Hong Kong Elderly Health Care Voucher Service Window” of the registration counter, present a valid Hong Kong Identity Card or Certificate of Exemption issued by the Immigration Department of the Government of Hong Kong Special Administrative Region to complete relevant procedure and identity verification, and register in person or through the registration platform. Elderly persons can use vouchers to pay for the fees at the Service Point for Pricing and Charging on the first floor, West District Outpatient Clinic after receiving outpatient healthcare services at the designated departments.

Elderly persons will need to provide consent to join Electronic Health System (“eHealth”) (if not already) before they could use vouchers outside Hong Kong.

The GPHCM will make voucher claim for the elderly person. At the same time, the record of voucher usage in the elderly person’s account will also be updated. Upon completion of the process of making voucher claim, the GPHCM will give a printed record of the voucher balance to the elderly person for retention. However, elderly persons cannot use vouchers to pay for the same episode of service with service fees being covered by national medical insurance.

Designated departments of GPHCM at which the use of health care vouchers are allowed

Health care vouchers can be used for the outpatient services, including preventive care services as well as curative and rehabilitative services, provided by the following 10 outpatient departments of the GPHCM (Dade Road Hospital):

• Department of Internal Medicine
• Department of Surgery
• Department of Ophthalmology
• Department of Otolaryngology Head and Neck
• Department of Stomatology
• Department of Orthopedics
• Department of Gynecology
• Department of Dermatology
• Department of Breast
• Department of Acupuncture

Services applicable for the Elderly Health Care Voucher Pilot Reward Scheme

A three-year Elderly Health Care Voucher Pilot Reward Scheme (“Pilot Reward Scheme”) is rolled out under the Elderly Health Care Voucher Scheme on 13 November 2023. Through providing rewards, eligible Hong Kong elderly persons aged 65 or above are encouraged to use vouchers for receiving designated primary healthcare (“PHC”) services such as health assessment, chronic disease screening and management provided by private healthcare service providers. As long as an elderly person’s principal reason for visit to a healthcare service provider is to receive designated PHC services, the amount of vouchers used by the elderly person on that occasion can be accumulated for earning reward, which can be used for settling fees for designated PHC services in future.

Designated PHC services under the Pilot Reward Scheme are applicable to outpatient services on preventive and follow-up/monitoring of long term conditions provided by the above-mentioned 10 designated outpatient departments of the GPHCM.

Contact

Guangdong Provincial Hospital of Chinese Medicine

Address: No. 111, Dade Road, Guangzhou
Telephone enquiry: (+86) 020-81887233
Website: http://www.gdhtcm.com