Feedback and Complaint
For suspected breach of conditions of Elderly Health Care Voucher Scheme by medical institutions participating in the Elderly Health Care Voucher Greater Bay Area Pilot Scheme, you may provide relevant information and details to the Health Care Voucher Division of the Department of Health through the following channels:
- by phone (+852) 2838 2311;
- by email (hcvd@dh.gov.hk);
- by fax (+852) 3582 4115); or
- by post (Suites 901-904, 9/F, AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong, Hong Kong)
Complaint and Report Channels of Medical Institutions in Guangdong Province:
| Province / Municipality | Phone Number for Complaint and Report | Website for Complaint and Report | Email Address |
|---|---|---|---|
| Guangzhou (Guangzhou Municipal Health Commission) |
(+86) 020-12345 | https://wjw.gz.gov.cn | wjtx@gz.gov.cn |
| Zhongshan (Zhongshan Municipal Health Bureau) |
(+86) 0760-12345 | http://wjj.zs.gov.cn | / |
| Shenzhen (Shenzhen Municipal Health Commission) |
(+86) 0755-12345 | http://wjw.sz.gov.cn | swjwxf@wjw.sz.gov.cn |
| Dongguan (Dongguan Municipal Health Bureau) |
(+86) 0769-23281111 (+86) 0769-12345 |
http://dghb.dg.gov.cn | / |
| Zhuhai (Zhuhai Municipal Health Bureau) |
(+86) 0756-12345 | https://wsjkj.zhuhai.gov.cn | / |
| Foshan (Foshan Municipal Health Bureau) |
(+86) 0757-83389617 | / | wjj@foshan.gov.cn |
| Foshan Shunde (Foshan Shunde Health Bureau) |
(+86) 0757-22833318 | / | wjj@shunde.gov.cn |
| Jiangmen (Jiangmen Municipal Health Bureau) |
(+86) 0750-3873866 (+86) 0750-12345 |
/ | wjjzw02@jiangmen.gov.cn |
| Huizhou (Huizhou Municipal Health Bureau) |
(+86) 0752-2833063 (+86) 0752-12345 |
/ | wsj@huizhou.gov.cn |
| Zhaoqing (Zhaoqing Municipal Health Bureau) |
(+86) 0758-2205153 (+86) 0758-12345 |
/ | swjj_xjk@zhaoqing.gov.cn |
Feedback and Complaint Channels of Elderly Health Care Voucher Greater Bay Area Pilot Scheme:
| Name of Medical Institution | Phone Number | Website | Email Address |
|---|---|---|---|
| The First Affiliated Hospital, Sun Yat-sen University |
(+86) 020-8777 5064 | https://www.fahsysu.org.cn | zsyyyb@mail.sysu.edu.cn |
| Nansha Division of The First Affiliated Hospital, Sun Yat-sen University |
(+86) 020-8999 2089 (+86) 020-8999 8001 |
https://nansha.fahsysu.org.cn | zsyyns@mail.sysu.edu.cn |
| ZhongShan Chenxinghai Hospital of Integrated Traditional Chinese and Western Medicine | (+86) 0760-2228 7883 (+86) 0760-2228 7806 |
https://www.cxhyy.com/lxwm | service@cxhyy.com |
| Dongguan Tungwah Hospital | (+86) 0769-2267 6299 | https://www.dgtungwah.com/server/001010.html | dhyyjlb@163.com |
| Shenzhen New Frontier United Family Hospital |
(+86) 4008-919191 | https://www.szufh.hk | szuptservice@ufh.com.cn |
| Shenzhen C.K.J Stomatological Hospital | (+86) 0755-6131 1688 | https://ckjhk.com/contactUs | info@ckjhk.com |
| Dental Bauhinia Specialty Service Center (Shenzhen)/ Dental Bauhinia General Care Center (Shenzhen) | (+86) 0755-8827 0822 | https://www.dentalbauhinia.com | service@dentalbauhinia.com |
| The Fifth Affiliated Hospital, Sun Yat-sen University |
(+86) 0756-252-8078 (+86) 0756-252-8673 |
http://www.sysu5.cn | zdwyyhb@zhuhai.gov.cn |
| Zhuhai People’s Hospital | (+86) 0756-216-2179 (+86) 0756-215-7705 |
http://www.zhhospital.cn | srmyyyhb@zhuhai.gov.cn |
| Zhongshan Hospital of Traditional Chinese Medicine | (+86) 0760-89980666 | https://www.zsszyy.com | zszyyyhgxk@163.com |
| Guangdong Clifford Hospital | (+86) 84518222-50130 | https://www.clifford-hospital.org.cn | 3153856248@qq.com |
| The First People’s Hospital of Foshan | (+86) 0757-83163155 | https://www.fsyyy.com | yjx@fsyyy.com |
| The Eighth Affiliated Hospital of Southern Medical University | (+86) 0757-22224197 (+86) 0757-22318850 |
https://www.sdrmyy.com | sdrmyykfzx@163.com |
| Guangdong Provincial Hospital of Chinese Medicine | (+86) 020-81887233 dial 32306 or 30916 |
https://www.gdhtcm.com | brfwzx@gzucm.edu.cn |
| Jiangmen Central Hospital | (+86) 0750-3311555 (+86) 0750-12345 |
http://www.jmszxyy.com.cn | jmszxyykfzx@jiangmen.gov.cn |
| Huizhou Central People’s Hospital | (+86) 0752-2288108 (+86) 0752-2288073 |
https://www.hzch.gd.cn | zxrmyyywb@163.com |
| The First People’s Hospital of Zhaoqing | (+86) 0758-2102066 (+86) 18902368689 |
https://www.zqts.com | zqsyyywk@163.com |
| Shenzhen Hospital of Southern Medical University | (+86) 0755-23360363 (+86) 0755-23369999 |
https://www.smuszh.com | smuszyy_yhb@126.com |
| Peking University Shenzhen Hospital | (+86) 0755-83923333 | https://www.pkuszh.com | pkuszh123@163.com |
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